ESIS AGM & Town Hall Presentation

Snowbirds have returned to their East shore nests and seasonal businesses are open! Things are also getting busy at ESIS. Our new unlimited data service is HOT with more and more household subscribers choosing no data limits.

With the recent overloads on Kootenay Lake ferry service, our Ferry Cam has proven to be an invaluable tool to help make decisions around ferry travel. ESIS is happy to provide and maintain this useful service, and provide a view on our website at: http://www.eastshoreinternet.ca/ferry-cam-kootenay-bay/

ESIS is hosting two community events in early June: our Annual General Meeting (AGM) will be Monday evening June 11th, 7pm at the Crawford Bay Hall. At the AGM, members can be informed about the activities of the last year, and most importantly, have an opportunity to join the ESIS board as a director. Three current ESIS directors are stepping down this year, and we are looking forward to a year of positive changes and new project planning, which will need some new energy!

With that in mind, ESIS is hosting a Town Hall presentation on Wed. June 6th, 6pm – 8pm at the Crawford Bay School. The presentation is about the future of internet for our communities, and will feature guest speakers from Kaslo’s infoNet Society who will share their experience developing a community-based high-speed fiber optic network, and why it’s so important for communities like ours to be able to develop and thrive in this way. If you’re interested in being a part of building the future, or just want to know what’s happening,  we strongly encourage you to come to the Town Hall and AGM.

See you then and have a great Summer!

Warmly, the ESIS board and staff.

ESIS Presents.. Unlimited Data!

We are thrilled to announce that beginning April 1st, ESIS will be rolling-out a new service add-on: Unlimited Data! The cost will be $25 per month in addition to whichever ESIS package you may choose. Don’t worry about data overage charges a moment longer! Binge-watch that series without a care!

For more information and to add Unlimited Data, please call ESIS at 1-844-776-3747 (PRO-ESIS), and press 3 for billing.

Our 2018 Annual General Meeting is scheduled for Monday June 11th, 7pm at the Crawford Bay Hall. ESIS is looking for new board members, community members who are eager to participate in the ongoing growth and development of this crucial community enterprise. If you’re interested in becoming an ESIS director, please email board@eastshoreinternet.ca.

We would also like to extend our sincere gratitude to the Columbia Basin Trust for awarding ESIS a technology upgrade grant which has allowed us to purchase new equipment, such as rugged notebooks and server upgrades, in order to serve our subscribers better. Thank You CBT!

Wishing all of our subscribers and East Shore residents a lovely Spring!

All the best from the ESIS board and staff.

ESIS Autumn Update

Welcome to Autumn in all its glory! This is one of the best times of the year to really dig into projects. ESIS’ work on the Connecting Canadians project continues apace with a focus this month on completing the Kokanee Springs tower installation. The structure is nearly complete and the next phase of mounting Access Point equipment on the tower is beginning as of this writing! November will bring connectivity upgrades to many subscribers in Crawford Bay. Much Gratitude to Mike Jeffery, Garth Norris, Alex Lackovic and friends for their volunteer efforts and expertise in tower building.

ESIS Customer Support has become aware of some phony tech support scammers targeting East Shore residents with telephone calls claiming that your IP address has been copied, or similarly your computer has been identified as compromised, and for a fee these scoundrels will clear-up that problem for you. In fact, if you give access to your computer to one of these callers, it’s quite likely they will install malware rather than remove it, and sometime in the future your computer might pop-up an alert saying once again to call them (and pay them) to solve the problem which they created.

If you receive a call similar to this, do not allow access to your computer or arrange to pay money. If you’re not sure what to do, you can call ESIS Customer Support toll-free at 1-844-776-3747 (PRO-ESIS), then press 1. All voicemail messages will be responded to. You can also contact us by email at support@eastshoreinternet.ca.

Tech-savvy readers may have heard of a recently-detected vulnerability in WiFi enryption, called the KRACK vulnerabillity. This exploits implementation flaws in the WPA2 security protocol used by most WiFi routers. It is a serious issue globally, however the threat level to ESIS subscribers is quite limited.

It is an excellent idea to keep your router’s firmware up-to-date, and router vendors are updating their products’ firmware to deal with this issue now. If you have an older router, consider upgrading! In some cases you may notice performance improvements immediately. ESIS stocks new routers from $60 for increased range 802.11n, to $90 for for dual-band 802.11AC. Our technicians can configure it for you and make sure everything works correctly with the ESIS equipment.

Warmly,
The East Shore Internet Society Board and Staff

SUMMER STARTS AT ESIS

As the summer starts to settle on the East Shore, ESIS is happy to report that everything is running smoothly. We have been getting quite a few new installs, which has kept the field staff busy. The field techs. have also kept up with improvements to the network. There is a new tower at Queens Bay which will give better service to the east shore of Kootenay Lake. Matt has been busy upgrading the servers for better efficiency and back- up improvements. The fibre drop at Blue Point is up and running and several new radios have been installed on the tower there. These new radios and the fibre drop will give excellent coverage, in both speed and data available, to the Boswell and Sanca areas. ESIS is now able to supply good reliable high speed internet to most people from Sanca Creek to north of Riondel on the East Shore as well as from Woodbury to Proctor on the West shore. There are plans to put up a 100 Ft. tower at Kokanee Springs Golf Resort this summer. The tower and related hardware should be arriving near the end of June thanks to Gord Jeffery for hauling from Calgary.

ESIS is your society, run for your behalf by the staff and Board of Director.

Thank you for your support.

ESIS in Spring: Faster Speeds, More Data, AGM Date and Board Nominations

 

ESIS ANNUAL GENERAL MEETING ANNOUNCEMENT
Tuesday May 23rd, 7:00 – 9:00pm
Crawford Bay HallThe whole community is invited and each subscriber-account
in good standing will have a vote.

After a long, long winter, spring has finally sprung!  Spring is often seen as a time for renewal, growth, and expansion; we feel it in the air.  At ESIS, the season comes with exciting news for all its subscribers – enough of the Connecting Canadians network upgrades are in place that we can now offer all subscribers speeds of 5Mbps.  And what’s more speed if you don’t have more data, therefore we’ve increased data packages as well.  The great news?  This all comes at no extra cost to subscribers!

Faster with More Data: Newly Revised Packages
Effective April 1st, all ESIS packages will receive significant upgrades at no extra cost.  We are pleased to announce that all subscribers will receive an increase in speed and data, regardless of their package.  One caveat is that although ESIS will do its best effort to achieve the posted speeds, in some instances subscriber geographical location may prevent maximum speeds from being realized.

Package Cost/Month NEW Speeds NEW Monthly Data
Bronze            $50 + Tax 5Mbps down / 1.5Mbps up 100 GB
Copper             $70 + Tax 6Mbps / 2Mbps up 150 GB
Silver                $90 + Tax 8Mbps / 2.5Mbps up 300 GB
Gold                $110 + Tax 12Mbps / 3Mbps up 400 GB
Platinum           $155 + Tax 15Mbps / 3Mbps up 600 GB
High Volume
Platinum
Call for Pricing 15Mbps / 3Mbps up 600+ GB

New Less Expensive Installation Charge
As way to entice new customers to join or rejoin ESIS, we are reducing the cost for a new installation from $150 to $100. Of course, we live in challenging geographies therefore some extraordinary installations may require an extra mast, additional networking equipment, very long cable, or interior cabling.  In such cases, additional charges may apply. These charges are always confirmed with new subscribers prior to the work being done. So, if you know folks who aren’t with ESIS, make sure they know about this new info!

Update to Away Rate
Although in many areas our financial review allowed us to increase packages and reduce installation cost, we determined the we needed to increase the “Away Rate” from $5/month to $20/month.  This shift is in support of ESIS’ long-term financial viability and in line with what other internet providers offer.  This new rate will become effective next time a subscriber begins a new “away period”.  Subscribers currently on an “away period” will remain at the $5/month rate until they restart their service.

Board Nominations
The ESIS Board is seeking an “expression of interest” from those who might be interested in joining the ESIS Board of Directors.  This is an Operational Board, meaning directors are responsible for organizational governance as well as some operational tasks.  We are seeking a commitment that requires monthly meetings as well as some work in-between.

As the society seeks to maximize both skills and geographical diversity of its Board members, our current Board needs include expertise in: Internet Technologies & Networking, Finances, Engineering, Marketing & Communications, Project Management, and Human Resources.  We welcome potential Board members from all geographies served by ESIS, such as: Crawford Bay, Gray Creek, Riondel Rd, Kootenay/Pilot Bay, Boswell, etc.

If you are interested, please submit your expression of interest to the Board before May 10th (board@eastshoreinternet.ca). Please include brief synopsis of skills you bring to the table, where you live, your availability throughout the year, and any other information you think would be helpful for the nominating committee.  And if you think someone you know might be a good fit, please suggest they submit an expression of interest (do not submit someone else’s name for nomination!). The Board will act as nomination committee by vetting expressions of interest to maximize diversity and needed skills, and then presenting the nominees as a slate for voting at the AGM on Tuesday May 23rd.
As always, we thank all those who support the East Shore Internet Society as subscribers, volunteers, staff and community members.  It’s only with your ongoing encouragement that the society, your society, can continue to thrive.

Happy Spring!
Your East Shore Internet Society Board & Staff