Fiber to the home project funding approved

The East Shore Internet Society (ESIS) is pleased to announce the approval of funding for the deployment of Fiber to the Home (FTTH) from the Canada Radio-Television and Telecommunications Commission (CRTC).

Implementation of this three-year project will build fiber-optic connectivity into the ground along public roadways, to residences and businesses specifically in the Crawford Bay area and the Riondel-Kootenay Bay corridor, wherever feasible. The project will provide speeds of up to 250 Mbps symmetrical (download and upload) to ESIS members connected by fiber.

The funding application – outlining the scope, costs as well as mapping, network data and other components – was compiled and presented to the CRTC in early 2020.

Detailed fiber planning, budgeting, ordering of supplies and materials and contracting of services can now commence. Contingent upon Approval to Construct permits being obtained from the Ministry of Transport and Infrastructure (MoTI), the construction and laying of fiber works will commence after receipt of the necessary materials later this year or early 2023.

The undertaking of FTTH in our area is complex and will be challenging but we are confident that ESIS has the expertise, determination and enthusiasm to successfully complete the project. For those community areas not within our present FTTH area mandate, we will continue to upgrade our wireless network connectivity as well as seek further project funding so that fiber can be brought to these areas as well. We appreciate the support and patience the community has provided us over the years and look forward to implementing the proposed improvements.

If anyone wishes to actively participate in ESIS Board functions and assist us with governance and administrative oversight, please contact the ESIS office. The position of Board Secretary is presently vacant.

Unlimited Internet for All!

ESIS is pleased to announce that we are continuing to respond to the needs of our community by including Unlimited Data with all our services for everyone, starting June 1st!

We recognize that there is an increased need for data due to the evolving requirements of people working from home, as well as the need to stream audio and video content for entertainment and education in 2021. With these new realities in mind, ESIS provides more value to our members at no additional cost!

As our 2021 upgrades continue to improve the capacity of the network, we also have plans for the near future to roll out new faster speed services for our subscribers.  Our updated services are shown here.

ESIS response to COVID-19

To all ESIS Subscribers,

The rapidly changing COVID-19 situation is unprecedented and disruptive to our daily lives. With this great level of uncertainty we want you to know that ESIS values the health and well-being of our member-subscribers and staff.

As a response to the COVID-19 virus, effective immediately, all ESIS subscribers will have access to unlimited data until June 1st. During this time people are being encouraged to use social distancing and to self-quarantine when necessary. Please use your Internet service responsibly.

We will be monitoring usage levels on all accounts and excessive users may face slowdowns to help keep the network in balance for everyone.

In order to help protect you and our office staff we encourage customers to avoid coming into the ESIS office and consider paying your bill using one of the following methods:

• If you bank with the Nelson and District Credit Union, you can pay ESIS using the Bill Payment function (this option is not available with other banking institutions)
• use e-transfer to:
• phone the office to pay by VISA or Mastercard
• mail or drop off your cheque (into the locked mailbox outside the
East Shore Internet Society
#10, 16210 Hwy 3A,
P.O. Box 145
Crawford Bay, BC
V0B 1E0

Our office staff are available by phone from 9:00 am to 1:00 pm, Monday through Friday.

If you experience any connectivity issues and need technical assistance, please continue to phone our ESIS support number. Our technicians will consult with you by phone to resolve your issues remotely. If a visit to your home is required our technicians will consult with you to determine the best approach to resolve your problem while maintaining a healthy distance for all.

Thank you,
Stevie Jukes,
Director, ESIS board